We are really looking forward to welcoming you all back hopefully from the 4th July, but like you we are just waiting to see. I wanted to let you know the measures that we have put in place to ensure not only your safety but a fantastic stay.
We are requesting that social distancing guidelines are kept to and although we cannot shake your hand be rest assured of a big smile.
We will text or email you 24 hours prior to your arrival with useful current up to date information and give you the opportunity to ask any last minute questions.
It would be great if you can update us on your estimated time of arrival. Check in is between 16.00-20.00. We have night key safes available for guests who may need a later check in. Details can be sent by text.
Hand sanitiser stations are positioned throughout the house and we ask that they are used especially on entering and exiting the building.
Room service breakfast is between 08.00-0930 preordered the night before. We have a new exciting menu and have received some fantastic feedback. Your breakfast is delivered to your door at the time you have requested.
Housekeeping of your room during your stay is by request only and will be to essential areas only. Extra cleaning and disinfection policies are in place. All rooms are thoroughly cleaned and disinfected upon guest departure and before your arrival. Our housekeeper will be wearing disposable gloves and apron which will be changed after each room clean. Our housekeeper will also be wearing a face covering. For those guests not requiring housekeeping restocking items for your room will be left. We are constantly updating our cleaning policy and keeping ourselves informed and trained in all aspects relating to your safety.
We have ensured that social distancing is possible in our public areas and gardens to allow you to enjoy our beautiful house and gardens. Frequent cleaning and disinfection of public areas will take place during the day.
We very much look forward to opening again and seeing you all, old friends and new.
Take care and stay safe.
Nicky & Rob